As digital disruption continues to unearth outsourcing opportunities, financial compliance services will continue to become more and more “commoditised”. Today, clients not only require meticulous and accurate financial reporting but demand it sooner and for less. However, developing other services, engaging clients in how these may be implemented or utilised, is not as easy as much of the discussions and literature would suggest. Sometimes clients will not easily agree that there is value in this or there may be skill gaps within your own business to deliver on these services.
DSI Advisory assists our clients to innovate and develop targeted value added services, which maximise client retention and increase work volume. With many years experience in different industries, we can help you understand what clients are looking for and more importantly, support you in the delivery & development of those services.
Our approach can include the following;
- Client strategy & categorisation (developing more “A” category clients)
- Development of a client engagement program
- Direct and overflow support for ongoing “value add” client work
- Ongoing development of new service lines
- Implementation support for new client service initiatives
